Go-Live Wave 3B News 11-07-2022

Wave 3B Go-Live Exceeding Expectations – Tapering Begins

Wave 3B Go-Live continues to exceed expectations. With no “Top 10” issues to report, and with “open vs closed” tickets continuing to trend in a favorable direction, leadership has issued the following announcement:

Changes to Wave 3B Command Center Structure

Remote for Final Week (Nov. 11-18)

Beginning Friday, November 11, Wave 3B Command Center activities will be remote. Revisions to the daily Top 10 at Noon and All Hands meetings are being reviewed.

  • Morning/Afternoon Command Center Huddles will still occur at the scheduled times. Teams are expected to have a representative on each call to report updates/issues.
  • Command Center Zoom will be open from 7am – 7pm for urgent issue escalations, but teams do not need to be in attendance all day outside of the huddles.
  • Teams should make sure their On-Call schedules in ServiceNow are updated and continue to monitor the Go-Live Team’s channels.

Also, the taper of ATE support began this weekend. It will continue at the end of this week leading into the final week of Go-Live.

Thank you and congratulations on a successful Wave 3B Go-Live!