Haiku Enrollment with MDM Instructions

Setting up Haiku with MDM (Mobile Device Management) via the Hub

Before you begin: Confirm you have Duo multi-factor authentication setup for your account. Also, if you already have both Duo and the Hub installed please open the Hub application on your device and begin with Step 28.

1. Open the App or Play Store to search for and install Intelligent Hub
haiku installation step
2. Open the Hub application
haiku installation step
3. Enter email address and tap Next
haiku installation step
4. Enter username and tap Next (optional, tap Remember this setting before tapping Next so you are not prompted to re-enter your credentials when opening the Hub)
haiku installation step
5. Enter password and tap Sign In
haiku installation step
6. Review the terms and conditions before tapping Accept
haiku installation step
7. Review information that is not collected and tap Continue
haiku installation step
8. Review collected information and tap Continue
haiku installation step
9. Click Download profile
haiku installation step
10. It is recommended to Allow notifications from the Hub
haiku installation step
11. Tap Allow to download the work profile
haiku installation step
12. When the download completes, tap the Tap here when download finishes button
haiku installation step
13. Tap Install profile
haiku installation step
14. Tap the Open the Settings app button
haiku installation step
15. Once in the phone’s Settings app, tap General
haiku installation step
16. Tap VPN & Device Management
haiku installation step
17. Tap on Workspace Services
haiku installation step
18. Tap Install
haiku installation step
19. Enter your phone’s passcode (not your RWJBH password)
haiku installation step
20. Tap Install
haiku installation step
21. And tap Install again on the screen that appears
haiku installation step
22. Tap Trust
haiku installation step
23. Tap Done
haiku installation step
24. Note: If your phone’s passcode does not align with our RWJBH requirements pictured below, you will be prompted to update it
haiku installation step
25. Tap Take me to Hub
haiku installation step
26. Review the privacy statement before tapping I Understand
haiku installation step
27. Tap either I Agree or Not Now for Data Sharing for app improvements
haiku installation step
28. Tap the Apps section
haiku installation step
29. Search for Haiku and select it
haiku installation step
30. Press Install
haiku installation step
31. Optional: To access work email, search for and install the Boxer application
haiku installation step
32. Optional: Install the Boxer application
haiku installation step
33. Exit the Hub application and open Haiku
haiku installation step
34. Confirm you see the RWJBarnabas Health (Production) environment at the top before tapping Login
haiku installation step
35. Tap Continue when prompted to use workspaceoneaccess.com to Sign In
haiku installation step
36. You may be required to enter your username, password, and Duo two-factor authentication code; open the Duo app to copy your code for manual entry
haiku installation step
37. Or you can type the word push in the field for your authentication code to be sent a push notification
haiku installation step
38. It is strongly recommended to tap Allow when Haiku requests access to Notifications, Critical Alerts, Microphone, and Camera.
haiku installation step
39. these settings can be toggled from the phone’s Settings application
haiku installation step
40. CONGRATULATIONS! You have successfully enrolled you device and installed Haiku
haiku installation step