Support – Wave 5 help available post-Go-Live

Wave 5 support post-Command Center

RWJBarnabas Health is committed to supporting the Epic Go-Live efforts. After Command Center closes at 7 PM on Friday, 11/17, the following options are available:

  • Support then transitions to the Training Team in a float model
  • Training will distribute a support schedule for 11/20 through 12/7
  • CTs will be available Monday through Friday 8am-4pm except for 11/23 & 11/24
  • Go Live Support Team has provided the list of suggested departments for focused support next week
  • For support requests:

For any Epic related issues, utilize the “Help” button within Epic.

Click Here – For directions on opening help and/or enhancement tickets

Updated 11/17/2023