Category: wave-4

Wave 4 – Go-Live Day 19 – Continuing Go-Live Stabilization – Level of Care

Continuing Go-Live Stabilization Teams continue to support our customers and close tickets. Helpful Tips: What is Level of Care? Entered by the provider at the time a Patient Status Order, Transfer Order, or Patient Status Update Order is placed. Level of Care is: Provider-designated determination of the level of care the patient requires at the… Read more »

Wave 4 – Go-Live Day 18 – Productive Week 3 – Outpatient in a Bed Patient Status Order

Wave 4 Week 3 Go-Live Week 3 of the Wave 4 Epic Go-Live continues to deliver positive results. “Outpatient in a Bed” Patient Status Order Clarification “Outpatient in a Bed” is the correct patient class for outpatient surgery or outpatient procedure patients who need extended recovery time before discharge. While “Observation” may seem correct, all… Read more »

Wave 4 – Go-Live Day 17 – Ticket Opened Rate Trending Down – Encounter Closure Reminder

Ticket Opened Rate Trending Down The Wave 4 “ticket opened” rate continues to trend 26% lower than the Wave 3 ticket open rate. This great news illustrates how the work and dedication from leadership, training, and our Wave 4 customers have improved the Epic Go-Live efforts. Ambulatory Providers: Encounter Closure Reminder Complete Your Charts Within… Read more »